Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Each ticket you post to the customer help and support staff will be replied to in up to 1 hour. All popular problems will be answered asap. However, if the service inquiry you have sent us needs the assistance of a proficient administrator, we’ll send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We are on line for you 24x7x365 to deliver help and client support and also to help you with any difficulty that you might have as you are organizing your virtual server. We’ll help you with all pre–installed applications, plus your Operating System, server admin panel (with regards to the VPS type) and the Web Hosting Control Panel designed entirely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that is included without charge in your virtual server, you’ll find a content rich Help section, incorporating all you should be informed on when administering your web pages and apps. We have integrated a wide array of how–to articles and video tutorials that display the basic website management responsibilities in an easy–to–understand manner.