Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reply guarantee with all our Linux shared hosting packages, which means that each individual support inquiry you post is going to be responded to in less than an hour maximum. Our support crew members are qualified to promptly resolve any case and to offer you on time information on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to email us 24x7x365 with any concern you’ve got to do with our products and services. We’ve qualified professionals on duty on daily basis to provide instructions anytime necessary. You may use the ticketing system or post an email at any moment, or you can grab the phone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a wide–ranging practical knowledge base into the Control Panel to help you to acquire very helpful step by step information whenever you want. Each section of the Control Panel possesses its own contextual support area showcasing a group of how–to posts. We have also prepared video clips to ensure that you get a much better idea of just how to accomplish any presented process.