Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center built into your Web Hosting Control Panel. It offers an ever–increasing repository with regularly asked questions and in–depth help articles compiled by our proficient help desk support team.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who want to learn how to rectify a frequently encountered issue by watching an educational video, we’ve added a collection of video tutorials to our Web Hosting Control Panel. All the educational video clips are short and easy to grasp. They offer you step–by–step demonstrations of various site administration actions.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer care service and feature a sixty–minute support ticket response guarantee. Our knowledgeable tech support engineers will be available 24–7–365 and will resolve any problem that you could possibly come across within maximum sixty minutes after the tech support ticket submission. In the majority of instances, a reply will be given to you in less than 20 minutes.