A 99.9% Server Uptime
Our shared hosting system is based on a stable, world–class hardware configuration and a significantly tweaked Linux distribution. So, regardless of what your web site is, or how many visitors you’ve got, or even in case there is a denial–of–service attack, our web hosting servers will stay up and running and your sites will remain accessible online.
Our Linux shared hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
If you wish to offer a quality hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And thanks to this, regardless of which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to decrease all potential risks with our cloud hosting packages and irrespective of the fact that our company offers top–quality technical support, there are cases when the customer is simply not pleased with what we offer. Or he has to upgrade to a more powerful hosting solution, like a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully satisfied, you will receive your money back.
24/7 Technical Support
If you have ever had to wait for hours for a response, you’re probably aware of how annoying this can be, even more so when your web site is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they will answer you within 1 hour. And the best thing is that their average support ticket response time is less than 20 minutes!