A Control Panel is a software tool employed to manage the content of a website hosting account. This includes, but is not limited to, files, e-mails, databases, statistics along with other operations carried out with them. The CP offers a web-based interface to control all of these things and everything else associated with the website hosting service through different sections where you can access functions through menus and/or buttons. The less complicated to use a CP is, the easier it'll be for you to handle your web presence in general. In the general scenario, the Control Panel is the hosting account’s back office, while an independent billing account is employed to manage payments and domain name registrations - if the company offers this service. Trouble tickets could be handled from the billing account or by using a different system.