If your hosting supplier offers live chat support, you'll be able to speak to an agent live and find out useful info or get an issue resolved promptly. The key advantage of using chat compared to calling to talk with a live person is that you need just a computer with world wide web access, so you won't pay any fees when you are in a different country or state. In addition, it will be much simpler to copy and paste info for instance domain names, usernames or error messages in other words details that are sometimes hard to give to the other party on the telephone. The real-time chat is also a quicker approach to contact the web hosting service provider's support team in comparison to using a ticketing system. What's more, if some situation needs more time to be dealt with, you're able to do something different while you wait for support on the live chat, so you will not waste time - something that is not possible in case you're on the telephone.
Live Chat Support in Shared Hosting
We provide a live chat support service for all of the Linux shared hosting that we offer and we will help you with almost everything live. In case you do not have an account with our company yet, we can give you more info about the packages in order to help you to pick the most suitable package. In case you are an active client, we're able to help you with any billing or general issue and even with numerous common tech issues, such as an email address installation in a desktop email client. In case you are unable to give us a call for whatever reason or you are in a country where we don't have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some troubles require additional time to investigate and test, so you will have to open a support ticket to our technicians, still, we can save you time and assist you with many troubles on the chat.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is online every day, even on weekends and holidays. It's the best way to find out more details about our semi-dedicated servers in case you do not have an account yet or to get some problem resolved if you're a client and our customer support agents will assist you right away regardless of the time of the day you join the chat. If you are unsure which plan is better for your websites, if you need advice whether you should order a particular upgrade and how to order it or when you've got problems installing an email account on your computer, you can contact us and we will supply you with the needed info instantly. The live chat is available even after our telephone lines are off for the day, therefore if you have an account here, you can rest assured that you'll always benefit from quick help with any question or issue that comes up.